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Terms of use

Last updated 16 October 2026

These terms apply when you use OpenBtoB (the website, the API, the MCP server and our trade-promotion services). By creating an account or using the service you accept them. Questions go to info@openbtob.com.

1. The beta

OpenBtoB is in a free beta. Features, limits and data coverage can change, and the service can be interrupted. We will tell account holders before any paid plan starts. Nothing is charged without your explicit agreement.

2. Your account

  • OpenBtoB is for business use only. By using it you confirm that you act for a business, not as a consumer.
  • Give a real business email and keep your password and API key secret. You are responsible for activity under your account.
  • Use the service for lawful business purposes: finding, assessing and following trading partners.
  • Do not use the service if you, your company or anyone you act for is subject to sanctions of the United Nations, the United States, the European Union or the United Kingdom, or for any transaction those sanctions prohibit.
  • Do not resell or republish the data in bulk, scrape the site or API beyond the published limits, try to get around rate limits or access controls, or use contact details for spam or for any purpose that breaks anti-spam or data protection law.

We may suspend accounts that break these rules.

3. Automated access and bulk data

Company pages, search results and HS code pages are public, and search engines and AI assistants are welcome. These rules apply to anyone who reads OpenBtoB with software, with or without an account.

  • Allowed. Crawlers and AI agents that follow our robots.txt and stay within our rate limits may read and index public pages, use them to answer people's questions, and use them to train AI models, as our robots.txt content signals say.
  • Bulk or repeated access goes through the API. If you need many records, or need them regularly, use the MCP server and API with an API key, within the daily limits of your plan.
  • Not allowed:
    • copying or compiling our company, shipment or contact data in bulk to build, sell or publish a database or a service that replaces OpenBtoB (search results, AI answers and model training as described above are not this);
    • getting around rate limits, blocks or access controls, for example by rotating IP addresses, proxies or accounts, by sharing an API key, or by pretending to be a search engine crawler;
    • requesting paths that our robots.txt disallows, or following links that are hidden from people;
    • collecting contact details in bulk.
  • What we do. When automated access breaks these rules, we may slow it down, block the addresses or networks it comes from for a period, and suspend the accounts or API keys involved, without notice.

To ask for higher limits, write to info@openbtob.com.

4. The data and the screening

Shipment data comes from customs records and bills of lading published by third parties. It can be incomplete, late or wrong, and some sources publish no values. Where a product code was classified from the product description rather than declared by the source, we say so.

Trust scores and screening results are automated signals, not advice or a guarantee. They combine shipment history, sanctions lists and an AI model, and they can be wrong. Always do your own due diligence (contracts, payment terms, inspections, sanctions checks) before you trade. We are not responsible for business decisions you make based on the service.

5. Trade-promotion services

OpenBtoB can also help you find buyers or suppliers and introduce you to them. These services may be provided by a separate company; the written agreement for the service names it. For these services:

  • We act as an introducer only. We are not a party to any contract between you and a company we introduce, and we do not buy, sell, ship or pay for goods on your behalf unless we agree to that in writing.
  • An introduction is not a recommendation or a guarantee of the other company's identity, standing, product quality or ability to pay. Section 4 applies: do your own due diligence before you trade.
  • Any fee is agreed with you in writing before the work starts. Nothing is charged without that agreement.
  • We may work for more than one client in the same product or market. We keep each client's request confidential and do not pass it to another client.

6. Contacts and opt-outs

Business contacts shown on OpenBtoB come from public sources. If you contact a company through them, you must follow the applicable anti-spam and data protection rules. Anyone with an email address at the company's domain, or control of its DNS settings, can have its crawled contacts removed through the removal form, or by emailing info@openbtob.com. See the privacy notice for details.

7. Liability

The service is provided "as is" during the beta. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, or losses caused by data errors, and our total liability is limited to the amount you paid us in the 12 months before the claim (zero during the free beta).

8. Ending your use

You can stop using the service and ask us to delete your account at any time. We may end the beta or close the service with reasonable notice to account holders.

9. Changes

We may update these terms. We will change the date above and email account holders about material changes. If you keep using the service after a change, you accept the new terms.